FREQUENTLY ASKED QUESTIONS

Your Questions, Answered.

Do lick mats actually work for anxious dogs?

Yes! and the reason is simpler than most people expect. Licking triggers the release of endorphins in dogs. It's a natural self-soothing behavior built into their biology. The NUZZLE mat gives them a sustained reason to do it, long enough for the calming effect to kick in. It's not a gimmick. It's just working with how dogs are wired.

What do I put on the lick mat?

Anything soft that your dog loves. Peanut butter is the most popular, just make sure it doesn't contain xylitol, which is toxic to dogs. Plain Greek yogurt, wet dog food, mashed banana, pumpkin puree, and cream cheese all work great. For a longer session, spread it on and freeze it for 30–60 minutes before use.

How long will it keep my dog busy?

Fresh:about 10 to 15 minutes for most dogs. Frozen: up to 20 to 30 minutes. That's usually enough to get through a bath, a vet visit, a grooming session, or the anxiety spike that comes when you leave the house.

Is it safe for my dog to use every day?

Yes. The NUZZLE lick mat is made from food-grade, non-toxic silicone. Daily use is completely safe. Honestly, the more consistently your dog uses it, the better the results. Enrichment works best as a routine, not a one-off.

How do I clean it?

Throw it in the dishwasher. That's it. You can also rinse it under warm water with dish soap and it comes clean in about 30 seconds. Dry it off and it's ready for the next session.

My dog isn't really anxious, is this still useful?

Absolutely. Lick mats are great for any dog, anxious or not. They're perfect for mental enrichment, keeping dogs occupied during meals or calls, making bath time easier, and just giving them something satisfying to do. A calm dog is a happy dog and this helps with both.

How long does shipping take?

Orders are processed within 1 to 3 business days. Once your order ships, you'll get a tracking number straight to your email.

How do I reach NUZZLE support?

Through our Contact page or by email. Real people, real replies within 1 to 2 business days. No automated runaround.